At Han Billion Metals and Chemicals Co., Ltd, your privacy is our priority.
- We use various security measures to protect the security and confidentiality of your personal information with virtually unbreakable encryption.
- We won't sell, share, trade or rent any of your personal information as described in this Privacy Policy. We value and respect your privacy. When you shop with us we need to collect a certain amount of information about you to make shopping easier for you and for us. We believe that you have a right to know how we use that information and how we keep it secure. So we've answered the most frequently asked questions below. If you have any more questions about our policy, just email us at sales@hanbillion.com. We will get back to you in 24 hours.
What information do we collect?
When first create an account with us, we need to know your name, address, email address, and phone number so we can process and fill your order and contact you if we have any questions.
When you visit our website, we automatically collect click stream information such as the address of the website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site. This information is anonymous--meaning we cannot identify you personally--unless you identify yourself by making a purchase or by creating an account.
When you send a request, review or comment to our customer service department, we may ask for your email address in order to send you a response, if appropriate.
How do we use the information?
When you place an order on our website, we use your information to process and fill your order. We may send you an email to confirm or to update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions about your order. When you order, create an account, or complete a survey on our website, we will use the information to send email or regular mail to you about our products, or services you might be interested in, unless you indicate that you do not wish to receive such mail. We maintain the information that you provide us, along with a record of your purchases, in a database. We may also use the information to personalize your shopping experience by using your product interests, shopping patterns, and purchase information to recommend other products, services or promotions that we believe might interest you including those of other companies. We may also notify you of changes to the website. Also, we may, from time to time, review your information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.
How can you access or change your information or opt out of receiving information about new products and promotions from us?
If you're have an account with us, just click "Your Account" at the top of the screen and enter your email address and password on the account Sign In page. You can review or change certain of your personal information from our website database. This includes the ability to "opt out," or indicate that you do not wish to receive email or regular mailings from us. Even if you're removed from our list, if you order online, we will send you an email to confirm your order and may need to contact you by phone, email or regular mail if we have questions about your order.
How do we make sure information is secure?
We use the latest virtually unbreakable 128-bit encryption technology (Secure Sockets Layer, or SSL) provided by Yahoo web hosting. to secure your personal information. The information you provide when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach your information as it moves through our ordering system. To learn more about this technology, click here. Certain browsers will not allow communication through secure servers. If this is the case, you won't be able to place an order online. If you have any problems placing an order online please print your shopping cart page and place your order by phone at (86)731-84712331. To check the security of your computer, look at the lower left-hand corner of your browser window if you are using Netscape, or the lower right-hand corner of your browser window if you are using Internet Explorer. If you see an unbroken key or a closed lock, then the encryption technology is active and the server is secure. You can also check by looking at the URL line of your browser; when you access a secure server, the initial characters of the site address will be "https."
Do I have to turn the security feature on when I want to shop?
The security features are automatic, and always on. You don't have to do anything but shop. Clicking "Shopping Cart" on any page is all it takes to get started in our secure checkout process. All of your information is encrypted before it's transmitted across the Internet, and then decoded only after it arrives at our secure servers.
Consent
By using our website, you're agreeing to let us collect and use your information as we describe in this Privacy Policy. If we change our policies, we will post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.
